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Shipping Policy

SHIPPING INFORMATION: 

Depending on where we have products available, we will be shipping from there. Which means your product can either be shipped from our Peru warehouse or our China warehouse. Please see below for shipping times: 

For US Customers:

Shipping Method

Shipping Time

Standard (international Warehouse)

2-4 Weeks

 

We are currently working on setting up EXPEDITED SHIPPING methods.**

 

For Australia, Canada, New Zealand, UK, and other International Customers:

Shipping Method

Shipping Time

Standard International

4-7 Weeks



Processing: 

In stock items will ship within 1-3 business days! Most often 1 business day!
Packages will arrive within the estimated time stated above after it has been processed. 
Next-Day Delivery 

We are currently working on providing this option for customers’ convenience. 
Tracking: 

We update tracking information within 1-3 days after the product is shipped.

Tracking can be checked through our Order Lookup

We send a tracking confirmation email for your convenience as soon as the tracking has been updated.

Lost Package? 

If your product hasn’t arrived within the estimated time please contact us so we can help resolve the matter! Email us at  support@elithes.com

If your product shows that it has been delivered, but you haven’t received your package, please contact us immediately! We will help out in every way that we can. Email us at  support@elithes.com

More Information: 

  • USPS for USA customers takes up to 5-7 days to update tracking if the product has been shipped from our international location.
  • For other countries: The tracking will update once the product has arrived IN your country. So please allow at least 10 days to see the updates.
  • Shipping takes slightly longer with us because we offer free shipping for our customers’ convenience and we cannot afford to offer quicker shipping methods. This would force us to raise our prices, and we don’t want to do that!
  • We DO NOT accept order cancellations for any reason while products are IN TRANSIT.

 

Corporate Address:

8345 NW 66TH ST NUM D3248 MIAMI, FL 33166